Given the biology of the human being, there is only one way to use EI to reduce stress while increasing workplace productivity – and this is it! This is a must read for all business professionals and industry leaders.
Dr Alexandra Concorde,
leading authority on stress and creator of Perform-Well™ Organisational Systems
In these rapidly changing times, leaders have to delve deeply into their own capabilities and resilience to do a good job and succeed. I found the content of this book very helpful, well presented for easy reading in busy times, and written in a jargon free way that made it easier to understand. I look forward to the publication of this book to help and support not only me, but other colleagues and leaders as they aspire to become world class.
Elaine Latham
Associate Director of Development, South West Peninsula Strategic Health Authority.
There has been little attempt to deal with the underlying dynamics of attitudes or feelings as a means of helping people engage empathically with colleagues or customers. Applied EI draws on proven models of team working, leadership and communication to provide tools to change the way we relate to ourselves and to others, enabling a different engagement model to be developed. It takes the reader through the steps needed to begin a transformational journey that changes the way we do business.
Mike Wilman
Senior Lecturer in Marketing, Southampton Business School
This book not only provides the information to develop and manage the relationship with yourself but to enhance and create positive relationships with others – the two cornerstones of emotional intelligence. A “must read” for anyone involved in people management and development.
Applied EI – The Importance of Attitudes in Developing Emotional Intelligence